Privacy Policy

Kaffkas Foods operates the website https://kaffkasfoods. through which we sell snacks and food products such as chips, mixtures, namkeen, and related items. Kaffkas Foods is owned and operated by My Tech , who is responsible for ensuring that your personal information is handled securely and in compliance with applicable laws. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on our site.

1. Information We Collect

We may collect the following information when you use our site:

• Contact details: name, email address, phone number, billing and shipping address
• Account information: username and password, if you create an account
• Order information: products purchased, order value, payment method, order history
• Payment information: processed securely by our third-party payment gateway; we do not store your full card, UPI, or net-banking credentials on our servers
• Technical information: IP address, browser type, device information, and cookies/usage data collected automatically
• Communications: any information you provide when you contact our customer support

2. How We Use Your Information

We use the information we collect to:

• Process, confirm, and deliver your orders
• Communicate with you about your order, account, or customer support queries
• Send order updates, invoices, and (with your consent) promotional offers or newsletters
• Improve our Site, products, and customer experience
• Detect and prevent fraud, abuse, or unauthorised transactions
• Comply with applicable legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Logistics and courier partners, to deliver your orders
• Payment gateway providers, to process payments securely
• IT service providers who help us operate the Site (e.g., hosting, email services)
• Government or regulatory authorities, where required by law

4. Cookies

Our Site uses cookies and similar technologies to remember your preferences, keep items in your cart, and understand how visitors use the Site. You can disable cookies through your browser settings, though some features of the Site may not work properly if you do so.

5. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.

7. Your Rights

You may, at any time:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your account and personal information, subject to any legal obligations we may have to retain it
• Opt out of marketing emails by using the unsubscribe link or contacting us directly

To exercise any of these rights, please contact us at kaffkasfoods@gmail.com.

8. Children’s Privacy

Our Site is not directed at children under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Kaffkas Foods

Address: 9, Rajesh Nagar Mahal Kacheri, Indore, Madhya Pradesh – 452007, India

Email: kaffkasfoods@gmail.com

Phone: +91-7024370564